Refund policy
Products may be returned within 30 days of delivery if:
The item is unused and in its original condition.
The item includes all original packaging.
The return request is submitted within 30 days of receiving the order.
Non-Returnable Items
For hygiene and safety reasons, certain personal-use accessories may not be eligible for return if used, damaged, altered, or missing original packaging.
How To Request A Return
Please contact us at:
support@Hairio.space
Include:
Order number
Full name
Reason for return
Photos if applicable
Our team will review your request and provide return instructions.
Refund Process
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged Or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will gladly provide a replacement or full refund.
Return Shipping
Hairio.space offers free returns within the eligible return period.
Late Or Missing Refunds
If you have not received your refund:
Check your bank account.
Contact your payment provider.
Contact your credit card company.
If you still need assistance, contact support@Hairio.space.
Terms of Service
Terms of Service
By accessing and using Hairio.space, you agree to be bound by these Terms of Service.
Use Of Website
You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations.
Product Information
We strive to ensure all product descriptions, images, pricing, and availability information are accurate. However, errors may occasionally occur.
We reserve the right to correct inaccuracies and update information without prior notice.
Orders
We reserve the right to:
Refuse any order.
Cancel orders suspected of fraud.
Limit quantities purchased per customer.
Pricing
All prices displayed are subject to change without notice.
Intellectual Property
All content on Hairio.space including logos, images, graphics, text, and designs remains the property of Hairio.space and may not be copied, reproduced, or distributed without permission.
Limitation Of Liability
Hairio.space shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.
Governing Law
These Terms shall be governed by applicable laws and regulations of the United States.
Contact
Questions regarding these Terms may be directed to:
support@Hairio.space
Shipping Policy
Shipping Policy
At Hairio.space, we proudly offer free worldwide shipping on all orders.
Processing Time
Orders are typically processed within 1–3 business days.
During peak seasons, processing may require additional time.
Shipping Time
Estimated delivery time:
7–10 business days worldwide.
Delivery estimates are not guaranteed and may vary due to customs procedures, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
We offer:
FREE Worldwide Shipping
No minimum purchase is required.
Order Tracking
Once your order ships, you will receive tracking information via email.
Customs & Duties
Customers are responsible for any customs duties, import taxes, or local fees imposed by their country when applicable.
Lost Packages
If your package appears lost or significantly delayed, please contact us and we will work with the carrier to resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.