Refund policy

Products may be returned within 30 days of delivery if:

The item is unused and in its original condition.
The item includes all original packaging.
The return request is submitted within 30 days of receiving the order.
Non-Returnable Items

For hygiene and safety reasons, certain personal-use accessories may not be eligible for return if used, damaged, altered, or missing original packaging.

How To Request A Return

Please contact us at:

support@Hairio.space

Include:

Order number
Full name
Reason for return
Photos if applicable

Our team will review your request and provide return instructions.

Refund Process

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged Or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will gladly provide a replacement or full refund.

Return Shipping

Hairio.space offers free returns within the eligible return period.

Late Or Missing Refunds

If you have not received your refund:

Check your bank account.
Contact your payment provider.
Contact your credit card company.

If you still need assistance, contact support@Hairio.space.

Terms of Service
Terms of Service

By accessing and using Hairio.space, you agree to be bound by these Terms of Service.

Use Of Website

You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations.

Product Information

We strive to ensure all product descriptions, images, pricing, and availability information are accurate. However, errors may occasionally occur.

We reserve the right to correct inaccuracies and update information without prior notice.

Orders

We reserve the right to:

Refuse any order.
Cancel orders suspected of fraud.
Limit quantities purchased per customer.
Pricing

All prices displayed are subject to change without notice.

Intellectual Property

All content on Hairio.space including logos, images, graphics, text, and designs remains the property of Hairio.space and may not be copied, reproduced, or distributed without permission.

Limitation Of Liability

Hairio.space shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

Governing Law

These Terms shall be governed by applicable laws and regulations of the United States.

Contact

Questions regarding these Terms may be directed to:

support@Hairio.space

Shipping Policy
Shipping Policy

At Hairio.space, we proudly offer free worldwide shipping on all orders.

Processing Time

Orders are typically processed within 1–3 business days.

During peak seasons, processing may require additional time.

Shipping Time

Estimated delivery time:

7–10 business days worldwide.

Delivery estimates are not guaranteed and may vary due to customs procedures, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

We offer:

FREE Worldwide Shipping

No minimum purchase is required.

Order Tracking

Once your order ships, you will receive tracking information via email.

Customs & Duties

Customers are responsible for any customs duties, import taxes, or local fees imposed by their country when applicable.

Lost Packages

If your package appears lost or significantly delayed, please contact us and we will work with the carrier to resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.